Shipping Car Top Carriers - Piggy Pack Car Top Carriers and Vacation Gear Shipping Information

Shipping Terms and Conditions
from PiggyPack.com

Lakeland Enterprises ships your packages fast, accurately, and at a fair price. This is one of our distinct advantages.

Currently Piggy Pack offers free ground shipping when you place your order here using Google Checkout. Fast 2, 3 day and overnight shipping is available at our sister site www.LakelandGear.com

Delivery
Your order of in-stock merchandise will be processed and shipped within 24 hours of receipt. If your order is placed after 12 p.m. Monday through Friday, your order will be processed and shipped the next business day. We do not process orders or ship on Saturdays or Sundays. You will receive an email with shipping information when your order has shipped. Please enter a physical address. We can not deliver to Post Office (PO) Box address.

Shipping Options
We ship via UPS & USPO. Our standard shipping method is Ground Service. Ground service will take 1 to 8 business days to reach you, depending on your location. The shipping cost depends on the weight and size. Large items are noted, and may require additional charges using a commercial truck line with delivery to a commercial address. We will contact you if charges beyond those shown at check out are necessary.

Attention International Customers: Lakeland Vacation Gear cannot ship products outside the Continental United States (except we can ship most items into Canada). Orders placed for international shipment will be credited less a processing fee. These fees are strictly to cover costs for credit card transactions and gateway charges that we incur. Use our contact page and notify us if you have a special request and we may arrange special delivery on certain items.

Orders from Canada, APO/FPO, Alaska & Hawaii can be shipped via USPO.. or now UPS

Multiple Shipments
Shipments to more than 1 address need to be placed as separate orders, and will be processed as such.

Order Status and Tracking
If you've provided a valid email address when you order you will receive two emails:
- the first confirms your order
- the second confirms your shipment

Tracking is done by www.usps.com. Check with the shipper on the status of your package. Allow the maximum number of business days you selected for delivery before you call with a claim.

Out of Stock and Back-Ordered Items
While we make every effort to have featured merchandise in stock, occasionally we are out of certain items. If we are out of stock or expecting a back-order on an item that you've ordered, you will receive an email notification with an expected ship date. If the wait for the item is too long for you, feel free to cancel the order.

Our shipping rates include handling charges.

If UPS or FedEx makes a change to address you provide us, they back bill us around $10. You agree to be billed this same amount from us on a secondary charge at a later date without notification. Please make sure you enter the correct address with apartment our unit numbers.

Shipping charges are nonrefundable. We usually make partial refunds to shipping charges if we make a mistake. Refunds are not possible if the shipper makes a mistake UNLESS you purchase shipping insurance. Some shippers make "offers" of refunds (you see on TV) when deliveries aren't 'on time'. In reality they make it so difficult to get a return, it costs 5-8 times the refund in man hours, waiting on hold, to try to get it. It is never worth it.

If your package is damaged in shipment, you must file a claim with UPS.

You must buy insurance if you want Lakeland Enterprise to be responsible for the package until you put your hands on it. If you must have delivery by a certain date, you can mention this in the comments section of the order form.

Lakeland Enterprises LLC reserves the right to change these policies at any time without notice.

99.9% of the time there are NO PROBLEMS!!

Go to our online catalog now!