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Car Top Carrier Warranty

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Satisfaction Guaranteed

12 Month Warranty: Lakeland Enterprises LLC warrants its car top carriers to be free from manufacturing defects in workmanship and materials for 12 months from invoice date for the original purchaser of the bag. 

Once you receive your Car Top Carrier,  you have two weeks to inspect the product and test load it on your vehicle BEFORE you go on a trip. 

If for any reason you are not happy with the product call 888-575-6652 or email SERVICE  for a "Return Authorization" (RA) number and specific shipping instructions. The RA number MUST be printed large on the outside of the package or the shipment will be refused.  Send the package immediately with your invoice inside.

Full refunds, less shipping cost, will be issued only if product is returned in new condition (not used on a trip) and received by Lakeland Enterprises within 14 days of invoice date.  After 30 days all sales final.  Yahoo shopping removes your credit card info. for security, and we can not issue a refund.

Returns outside of this agreement will be refused, returned, or charged a restocking fee up to 20% of the value of the order. You may be charged rental rates if the product was used for a trip then returned. (Rental info. here).

Once you take the car top carrier on a trip, puncture a hole, drag it loaded on the ground (wear or rub marks) it is now nonrefundable.  Should there be any problems with materials or workmanship, Lakeland Enterprise will exchange or fix the product per the warranty if it has not been misused. 

No refunds on used (out of package) locks, liners.  No refunds on rentals under any circumstances, however you may keep Piggy Pack, no additional charges or credits will be issued.  

This Limited Warranty does not apply to ordinary wear and tear, punctures, or to damage resulting from regular use abuse, or from causes other than defects in materials and workmanship, including modification of the original product or failure to follow instructions provided by Lakeland Enterprises.  If any defect in materials or workmanship appears within warranty period, Lakeland’s sole liability shall be to repair or replace product at Lakeland’s sole option. There are no other warranties, which extend beyond the face hereof. ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE  DURATION OF THE LIMITED WARRANTY SET FORTH ABOVE. Piggy-Pack, Pack-Right, Lakeland Enterprises LLC, David Schaefer, or dealers are not liable for indirect, incidental, or consequential damages in connection with the use of our car top carriers. No person, agent, distributor, dealer, or company is authorized to change, modify or extend the terms of this warranty in any manner whatsoever.

Accessory items are not warranted other than two week satisfaction guarantee.  Used locks can not be returned.

WARNING:  The attachment of this product is critical and beyond the control of Lakeland Enterprises LLC, owners, agents, and dealers.  Lakeland Enterprises LLC, owners, agents, and dealers are NOT responsible for the attachment nor the installation.  It neither guarantees nor will it be liable for any damage resulting from its attachment or improper use.  The liability of this product is limited to its purchase price if it proves to be defective in material and/or workmanship.

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